Privacy Policy

ReceiptWell is operated by ReceiptWell (the “Company,” “we,” “us”), a company based in Canada. We are the party responsible for the personal information handled through the ReceiptWell website and application (the “Service”). If you have questions, contact us at privacy@receiptwell.com.

We collect only what the Service needs to work:

• Account details — your name, email address, and (if you sign in with Google) your Google profile basics. If you use email and password, we store a secure hash of your password, never the password itself.
• Receipt and financial data — the receipt images you capture or forward, and the merchant, date, amounts, tax lines, categories, budgets, mileage, and notes you or the Service derive from them.
• Billing data — if you subscribe to Pro, our payment processor (Stripe) handles your card details. We never see or store your full card number.
• Technical data — basic logs needed to run and secure the Service (for example, IP address, device and browser type, and error diagnostics).

We use your information to provide the Service: to read and organize your receipts, run your budgets and tax estimates, generate exports, process your subscription, secure your account, and provide support. We also use aggregate, de-identified information to improve accuracy — for example, to make our receipt parser better over time. We do not use the content of your receipts to build advertising profiles.

Receipt images are stored in object storage (Cloudflare R2) and are accessed through short-lived, signed links — never made public. Your structured data (transactions, budgets, categories) is stored in a managed Postgres database (Neon). Some of our infrastructure providers may process or store data outside Canada, including in the United States; by using the Service you understand your data may be handled in those locations under contractual and legal safeguards.

We do not sell, rent, or trade your personal information, and we do not share it with third parties for their own marketing. We share data only with the service providers that operate ReceiptWell on our behalf (hosting, database, storage, payments, and email delivery), each bound to use it only to provide their service to us, and where the law requires disclosure.

If you choose Google sign-in, we request only your basic profile (your name, email address, and profile identifier) to create and secure your account. ReceiptWell's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not use Google user data for advertising, we do not sell it, and we do not allow humans to read it except with your consent, for security or legal reasons, or as needed to operate the Service.

We use only the cookies needed to keep you signed in and to keep the Service secure. We do not use advertising or cross-site tracking cookies.

We keep your data for as long as your account is active. You can export everything at any time — a full CSV, a PDF report, or a ZIP of every receipt image — from the app; exports are never paywalled. You can delete individual receipts and transactions yourself, and you can ask us to delete your entire account and its data by contacting privacy@receiptwell.com. We will delete your receipt images and records, and instruct our processors to do the same, except where we must retain limited records to meet legal or tax obligations.

Subject to applicable law (including Canada's PIPEDA and, where it applies, provincial privacy law), you can ask to access, correct, or delete your personal information, and withdraw consent to optional processing. To exercise these rights, contact privacy@receiptwell.com. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

ReceiptWell is a business tool intended for adults. It is not directed to children, and we do not knowingly collect data from anyone under the age of majority.

If we make a material change, we will update the date above and, where appropriate, notify you in the app or by email. Continuing to use the Service after a change means you accept the updated policy.

Questions or requests about your privacy? Email privacy@receiptwell.com and we will respond promptly.